Instagobo.com can custom 1:1  Gobo Projecting Lens.

Send your requirement to support@instagobo.com, we would help select the gobo projector for you.

 

Shipping Policy

 

Please note that Instagobo.com reserves the right to cancel any order due to stock availability or information errors. If you require assistance or have any questions, please call us at (+1)4847138102 or email us at support@instagobo.com

  • General Policies

Free shipping for products below 6kg. Over 6kg requires additional shipping charges.

Instagobo.com will not be responsible for damage during shipment. The customer must inspect the package for signs of tampering or physical damage before accepting delivery. Once the package is accepted, and there is damage to the product(s), the customer will be responsible for filing a claim with DHL or other carriers, and will be responsible for any charges that may occur in getting a replacement or refund, such as shipping costs. Instagobo.com will provide necessary assistance as required.


  • Shipping Methods

All orders are shipped by either DHL, UPS or FedEx. You may indicate your preference via email or phone. However, Instagobo.com reserves the right to select the carrier of its choice. All appropriate packaging materials are used to meet the shipping requirements of the carriers.

 

  • Production and Delivery Time

Gobo projector: 5-7 working days for delivery.

Glass Gobo:

  • 1-COLOR: around 1-2 days for production after gobo design confirmed, 3-5 days for delivery.
  • 2-COLORS: around 1-2 days for production after gobo design confirmed, 3-5 days for delivery.
  • 3-COLORS: around 2-3 days for production after gobo design confirmed, 3-5 days for delivery.
  • FULL COLORS: around 3-5 days for production after design confirmed, 3-5 days for delivery.

You may request for expedited delivery at an additional cost to you by contacting us after placing your order. However, it is not guaranteed that the necessary change will be made to your order in time.

 

  • Additional Costs

Orders outside the USA may incur additional shipping costs, import duties and taxes which are liabilities of the buyer.

Installation & Operation

 
Installation for projector
  • Put the projector base to the installation, and drill screws through the hole of the base until the base is firmly fixed.
  • Rotate the base to adjust the projecting direction.
  • Then twist the lens and rotate slowly until the picture is clear, then tighten the ring on the lens to press the waterproof rubber ring for protection.

 

Do not install the machine under the following conditions!!!

  • Badly-ventilated places

    Good ventilation should be maintained. Please do not put the machine in the place that may plug the vent, or cover the body of the machine in case of the internal heat storage to affect the service life of the lamp.

    • Environment with too much dust and smoke

      Do not install the machine in the environment with too much dust and smoke to prevent the dust from the lens to affect the projection effect.

      • Indoor lamps cannot be exposed to the rain; please pay attention to the waterproof measures if it is installed under the eaves or canopy.
      • The projector should not be disassembled by Non-professionals. If you need to carry out operations such as replacing the gobo, before that please be sure to cut off the power switch and cool it for 5 to 10 minutes to avoid being burnt.

       

      Installation for gobo

      If you need to replace the gobo by yourself, you need to undo the screws on front cover, take down the semicircle spring snap ring and put the front of the gobo facing inside  (the back of the gobo facing yourself), then place the snap ring into the disc and use the snap ring  to clamp tightly the gobo. Pay attention to the strength in case of crushing the lens.

       

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